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Rules and Payment

Our Apartment Rental Regulations:

1. Booking apartment and payment

To rent our apartment daily in Lviv You may choose and make reservation for any apartment, presented on our agency Internet web-link (provided that chosen apartment is already free from guest), by calling us on specified below telephone numbers or emailing us at our email address (providing your name, surname, address, telephone number (mobiles preferable), the dates of your trip, the apartment /i.d. number/ you’d like to stay in). Advance reservation of our apartments in Lviv centre is required for 3 or more days of residence, but for 1 or 2 days stay reservation can be made 1-2 days before your arrival. An apartment will be reserved beforehand, only if  payment for the first day residence is done in advance. (In the case of you being absent on the agreed time of settlement, the prepaid amount of money isn’t returned).

The prices for daily rent apartment are listed only as a whole amount per apartment; they do not change depending on the number of people staying there. But the number of persons, allowed to live in an apartment, is limited to that stated in the offer, price list or booking confirmation. Number of slipping beds is provided in the description of an offer and shown on the photos of apartment, offered for daily rent.

2. Arrival

Usually we meet our clients near the building, where our apartment is situated. Also we can arrange transfer at any time from place agreed previously with client for extra payment. If client is delaying arrival, he (she) must call and inform us in advance.

Transfer from the airport and railway station of city is provided as additional service (costs about 50-80 hryvnyas).

3. Settlement

We usually make settlement of our clients for daily rent from 13.00 p.m. A client is to have his/her passport with him/her (be of full age), check the condition of rented apartment, and make a payment for all days of residence (preferably cash). If client leaves  the apartment prior to the prepaid term of rent, then 50% of the amount for the remaining days, not used for residence yet will be returned.  

After settlement clients are obliged:

  • to keep quiet after 22:00 p.m. (not to disturb neighbors by noise);

  • not to leave any garbage orlitter inside the building and nearby;

  • not to bother neighbors;

  • not to damage furniture and all equipment, keep intact interior of apartment;

  • not to move furniture from one place to other;

  • not to keep and use any explosive and quick-tempered things;

  • to keep to rules of electric and gas equipment usuage, paying heed to fire precautions;

  • not organize noisy parties and feasts.

 

Guests are obliged to immediately inform us of any existing damage or any damages occcured during their residence.

 

 

 4. Departure

Checkout time for leaving apartment – 12:00 p.m. (at noon). Client can prolong time of residence after 12:00 p.m. for extra payment having agreed it with our staff.

Obligatory condition of leaving rented apartment and returning keys is presence of our staff’s agent at that moment. Staff’s agent will check the condition of apartment, receive the keys, and will provide, if needed, with documents about provided services (please, give advance notice about it). We give all the necessary documents for financial departments and accounts departments.

 

Can it happen that in the reserved by one client in advance apartment another client will be settled?

Beforehand reservation of our apartments fully guarantee its settlement by client in agreed time. In the case of the occurrence of events which can be characterised as ‘Force Majeure’, and which were impossible to predict, we will transfer client’s reservations to a replacement apartment, similar to the one - according to price and class - originally reserved.

 

 

P.S. For constant clients and those who choose the prolonged residence operates the flexible system of discounts!

 

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Last-minute daily apartment rent offer in Lviv - up to 30% discount
For our regular clients “ 10% discount

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